mel richardson consultancy



Here are a few of the things people have said:

Martin Mullaney, Kings Heath BID town centre manager

‘Kings Heath BID used Mel Richardson Consultancy for its reballot in January 2018. With Mel’s guidance, we had our most successful result ever.

Mel worked above and beyond what the original contract requested. As well as guiding us through our reballot, she assisted us in reviewing our governance structures, which included her rewriting our Articles of Association. Even with the ballot over, Mel is still giving us guidance, with issues such as our Operating Agreement with the council.

I would strongly recommend using Mel Richardson Consultancy in any BID related matter.’



John Kneller, Chair of St Austell BID

‘St Austell BID was successfully renewed in December 2017, we worked with Mel throughout the process and she provided first class support with both technical advice and marketing knowledge. Mel also has a great network and relationships with key decision makers and influencers which added value to our local efforts. Totally professional, integrates into a team and delivers – can’t recommend highly enough.’

Carole Edwards, Cassplus

‘We were connected to Mel as a result of receiving our first grant through Lottery. Mel provided consultancy support to review and build our business plan. She didn’t know much about our small charity prior to our initial meeting, but she very quickly ‘got’ us! She works with clarity and respect but I also felt that she had our very best interests at heart. She was enthusiastic and genuinely interested to work with us. I know I can go back to her for support or business advice in the future and very much value her cross sector expertise – more than that, though, she is a thoroughly nice person and lovely to work with! I would recommend her services without reservation.’

Alun Jones, Truro BID Manager

Mel has expertise with Business Improvement District initial set up, governance and compliance along with specialist knowledge of BID renewals.  She really does understand how to make the best progress when knitting together business and local authority partners. I would thoroughly recommend Mel to any BID area with absolute confidence that she will deliver 100% professionalism and commitment to any given project.’


Mel Martin, BID Camborne Manager

BID Camborne has no hesitation in recommending Mel Richardson Consultancy to any other BID looking for renewal support.  Mel understands the technical aspects of BIDs and renewal.  She also understands the challenges of a BID as she runs one herself.  Mel has the right personality and skills to undertake renewal work as she is tenacious, committed, friendly, organised and can work both on her own and as part of a team’

Mark Luxton, Regulatory Services Manager, Cornwall Council

‘Mel played a vital role in helping us to shape and implement Cornwall Council’s new Business Regulatory Support Service, whereby local businesses can access regulatory support and information from one place. She was driven, efficient, a competent team player and added value to the project’

Simon Hendra, Owner of Hendra Health Stores and Lemon Street Market, Truro

‘I worked with Mel on the development of Cornwall’s first Business Improvement District in Truro.

With a concept so novel for the UK Mel worked extremely effectively in helping to guide the BID from inception to the final decisive ballot and beyond to a successful second term to ensure that the Truro BID became the nationally recognised success story that it is today.

Attention to detail, perseverance and diplomacy were essential qualities deployed to great effect in the City to bring the business community together with this successful  and ongoing project.’


Chris Pomfret, former Chairman, Cornwall and Isles of Scilly Local Enterprise Partnership (LEP)

‘Mel was a founder member of the new LEP team for Cornwall and the Isles of Scilly. The role of the LEP was defined but not much more.  Mel was a key member of the team that got this project up and running. Given the nature of the LEP, a private sector run body needing to follow public sector rules, it was essential that we ensured we had the right processes and procedures and a robust governance model. Mel led all of this work impeccably.’

Gavin Poole, Partner, Stephens Scown Solicitors

‘Mel was a great help in supporting the setting up and putting in place of protocols and good practices for the LEP.  Her approach was efficient, collaborative, determined and friendly; I am sure she will add value to the projects she works with.’

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